Museum Design Lab

Esquire’s Augmented Reality

November 24, 2009 · Leave a Comment

This month was Esquire Magazine’s Augmented Reality Issue. On the cover and throughout the magazine, picture codes known as Augmented Reality software were placed next to the featured articles. For example, Robert Downey Jr. had a code on the cover that he was selling. A male supermodel had a code next to the clothes he was wearing. Readers simply download AR Software to their computers and hold up the AR code to their webcam. Once the webcam registers the code, a video of Robert Downey Jr. in his interview pops up. A video of the Model modeling clothes pops up. These are not short clips. They run for a good three – five minutes. High –tech animations and graphics are of course included and by rotating the magazine at different angles, i.e. facing north instead of south, a different video pops up to talk to, entertain, and educate the reader.

The ease at which Esquire introduced Augmented Reality to the public struck me as something that Museums; particularly Natural History Museums can use to make their visitors more engaged. If they were to place these codes next to their still objects suck as earthen vases, traditional wedding costumes, or even primeval weapons, visitors can beep the codes located next to the objects and immediately watch a video of how they were used. For example, the Natural History Museum in NYC has a traditional Chinese Wedding Costume for a bride along with the Sedan Chair that she sits in. As accurate as those two items are, if I weren’t from Chinese heritage, I wouldn’t know the tradition and importance of the logic behind how the bride gets brought into the carriage. If a video can pop up immediately after scanning the adjacent AR code, visitors can be brought back to ancient China and see that the veiled bride has to be piggy-backed over a brazier on to the carriage by an older woman known as the matron of honor, that the bride was always sheltered with a red parasol and kerchief, and that the door of the Sedan Chair was always kicked open to chase away bad spirits that may have latched on the to bride before.

As these Augmented Reality codes can be beeped on any digital device, the Museum won’t have to worry about introducing a vast amount of technology into their actual exhibits. People can simply view these on their phones. Augmented Reality Codes and software can enhance the experience of viewing still objects!

Kelly Lo

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Data Graphics

November 24, 2009 · 1 Comment

Hans Rosling's Data Graphics at TED Conference

Edward Tufte is fantastic. If I had a log cabin I would go and read his books for days. After purchasing a film projector last week, I have immersed myself in watching TED talks projected large scale in my home. Also fantastic. Hans Rosling’s 20 minute lecture on being able to visualize statistics is simple phenomenal. Countries are represented in circles of different sizes relating to population and are placed on an X,Y axis of health and wealth and Rosling animates the graph moving the placement of those countries on the graph as time progresses. We see countries evolving or failing. Reassigning the X,Y values, we see life expectancy rise up in most countries but literally see sub Saharan countries fall back with HIV-related deaths. Who know that watching moving circles could be an emotional experience – but it is. The bottom line is that so many types organizations have access to this data, but Rosling makes the point that this data is sitting in databases not being comprehended.
While so many major global organizations can benefit from this instigating initiatives, museums can simply play the role of projecting this information for the public.
Thanks TED.

HC Smith

→ 1 CommentCategories: economics · history · interactive · media · research · technology · theater
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The Latest Word: Spaces of Experience

November 24, 2009 · Leave a Comment

Charlotte Klonk's "Spaces of Experience"

The latest word in display theory was just released by Yale University Press. As in two weeks ago. Charlotte Klonk’s Spaces of Experience: Art Gallery Interiors from 1800 to 2000 locates the development of art gallery interiors in the broader history of experience and perception. It looks like an interesting read, and may be helpful in guessing what comes next!

Jenny F.

→ Leave a CommentCategories: aesthetics · architecture · archive · art · audience · aura · collections · curator · design · exhibition · experience · fun · history · interactive · knowledge · senses · society · trends

Technology and the Human Hand

November 22, 2009 · Leave a Comment

It seems that as this class looks into the museum of the future, we get more and more skeptical of the human aspect- will the human have a place in the museum, and if so, where will it be?  As Stephen and I were researching the future of the science museum he came across this interesting video that emphasizes the importance of human/technology relationships. In the future, museums, especially STEM museums- those that specialize in Science, Technology, Engineering, and Mathematics will rely on the human presence to explain important concepts to the viewers.  These museums will not only be areas of learning, but real forums to solve global problems.

The video is very inspiring, I think it gives a good idea of how the human, instead of disappearing behind the technology’s presence, will become an even more valuable asset to the museum structure.

ryanmassey, stephenkaye

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Jake Barton, “Collaborative Storytelling and the Dissolution of Technology”

November 19, 2009 · Leave a Comment

Last night I attended the School of Visual Arts Design Criticism lecture series featuring Jake Barton, the founder of Local Projects. The lecture was on “Collaborative Storytelling and the Dissolution of Technology” and focus largely on the Local Projects process of storytelling and use of technology through their project.

A common theme throughout his lecture was the humanness that connects people, thus the question of how to engage people in a museum. A recent study that he addressed concluded that the average person spend eight and a half hours looking at screens, therefore his studio has the difficult task of keeping peoples attention to more screen (which they commonly use in their designs). Some of the ways in which Local Projects addresses these issues is using seamlessness in their design, humanness to connect people, and simplicity in the technology. Barton states that they did not want the technology they used to be overly complicated, because they are not focusing their designs on a tech-savvy group, it must be generally accessible.

I found this issue of the use of technology in the museum space very interesting and the discussion after the lecture brought up many questions about its present and future placement within our society that I found relevant to the class. There will be many technology advancements within the future, which will directly affect the museum, but I think that in many ways the function of technology in museums will stay very similar to today use of them. I thought that Barton’s idea that technology should be seamlessly woven into the museum so that one forgets about it even being there very important. People do not want technology thrown in their faces, technology should be used to enhance the experience not distract from it.  In addition, the technology should be simplicity in its nature, this way it can be accessed by a wide ranged audience without difficulty. Finally, museums are about human experiences and learning and the technology should reflect that in its design and function. An example of that humanness is in Local Projects’ exhibition in China with the theme of caring. There are screens with people discussing their views and ideas about what it means to care, but the people are full sized looking the viewer straight in the eye as if the viewer was talking to a real person.

Technology is consistently around us and has the potential to engage the museum visitor in new ways. Yet, the goal should promote human interaction and discussion about the topics it raised in the museum space. I think that the idea that technology needs to be seamlessly integrated into the museum (so that the visitor forgets about it) and uncomplicated would greatly benefit museums in the future. In addition, that the first goal of the museums in its use of technology should be to create better human interaction and discussion in the museum space, not to isolate people even more. Technology has great potential in the museum if it is used correctly and effectively.

Miranda Elston

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Immersive Media: Janet Cardiff and George Bures-Miller

November 16, 2009 · 3 Comments

Our readings this week, including one by Ontario artist David Rokeby, reminded me that I’ve meant to write about the work of a pair of Canadian artists who use immersive media. Janet Cardiff and George Bures-Miller are best known for creating interactive and highly engaging art installations and “walks”. The gallery I worked for in Toronto exhibited two of their installations – 2001’s Paradise Institute (which won the major prize at that year’s Venice Biennale) and the Forty-Part Motet – so I’ve had some first-hand experience with their work. While I’m sometimes iffy about the artistic value of their installations, there’s no doubt that they can usually provide remarkable experiences for participants and visitors.

Janet Cardiff's "In Real Time"

Janet Cardiff and George Bures-Millers "In Real Time"

Many of Cardiff and Bures-Millers’s installations, and all of their “walks”, use binaural audio (usually implemented through headphones)and video to animate a space in support of a narrative. That the narrative is obscure and open-ended doesn’t really matter. For a few minutes you are completely drawn in: the narrator addresses you directly, guiding your movements; invisible presences seem to whisper so closely that you can’t help but turn around to see whether someone’s there; the space around you is transformed by the atmospheric sounds. The technology seems fairly simple, but the artists use it in a way that is unparalleled. Their “walks” absolutely transform existing environments, even those already imbued with notions, from Central Park to abandoned prisons to historic sites. Even their simplest-seeming installations can be moving.

Janet Cardiff's "Fourty Part Motet"

Janet Cardiff and George Bures Miller's "Forty Part Motet"

The Forty-Part Motet, which assigns a speaker to each voice in a choir, offers an emotional and strangely intimate experience. It was amazing listening to the beautiful choral music emitted by the installation, but once I found the speakers that “belonged” to the choir’s sopranos, a group of little boys that would whisper and joke between sections, I loved the piece even more.

When Cardiff and Bures-Miller are successful, their work is incredibly immersive, powerful and evocative. It leaves a lasting impression. I would love to see how this example could be translated by museums to generate learning experiences.

Jenny F.

→ 3 CommentsCategories: art · audience · exhibition · experience · interactive · public space · senses · stories · storytelling · technology

Museums Under New Management. Yours.

November 13, 2009 · 4 Comments

Yahoo Ad at Times SquareOver the last decade museums have become increasingly focused on their audience, what it knows and what it desires. While the focus group and formative evaluation has been around for a long time, there is a new trend in museums to solicit and feedback a visitor’s ideas as an integral part of their experience ‘on the floor’ . This is rapidly becoming the most valued mode of interactive engagement. True to the very notion that these experiences are essentially anti-authoritative, there is no agreed upon terminology for what this new activity is. Common terms used are ‘user-generated content’, ‘public-curating’, ‘crowdsourcing’, ‘bottom-up planning’, ‘audience engagement’, ‘user-centered design’, ‘talkback’, among many others.

These ideas follow a general trend in society based on a constant re-definition the self through the objects and ideas we associate ourselves with (see earlier post on this topic). With the notion of personal self-fulfillment at its apex, this new sense of how our identity in constructed also re-defines how we as individuals relate to society on the whole. We no longer expect to identify with overarching ideas and desires of a collective, societal-level experience, unless we select to join that experience. In fact over arching ideas are treated as suspect ideology. For the last 40 years or so the commercial sector has been bolstering this sense of the self determining individual, desire and focus on the self with generations of products designed around an expectation that products and services will be personalized and responsive to individual customers needs and interests. (No matter that we as consumers we eventually become slaves to some company’s idea for who we are).  If museums have traditionally reflected ideas about society and transformed to keep pace with larger shifts and societal identifications than it can be assumed that museums must also necessarily change to reflect this obsession with self-definition.

Last week we began to explore how a range of social-networking technologies have emerged to meet this new desire.  The social network is essentially a device that builds on the processes of self-selection and personalization, placing the user at the center of his web-based world, filtering content and creating associations that reinforce the user’s sense of self. Following the Web 2.0 Summit, Facebook founder, Sean Parker relates his vision of the future of internet commerce and posits that very soon, if not already, information services (like Yahoo, Google, YouTube, MSN) will be outmoded by network services (like Twitter, Facebook, Ebay, Paypal)” as the core value of the internet. Sean says that “Collecting data is less important than connecting people.” and ” New economic value on the internet will not be generated by the search, but by the number of connections it generates”. In other words, it is not the content but the connections that count. Crowdsourcing and auto-generative processes that lend meaning generated by collective actions of individual users over the opinions of experts, has now become a new tool for the production of the museum experience. In The Wisdom of Crowds, James Surowiecki asserts that a diverse crowd is often wiser at making decisions than expert individuals. The Brooklyn Museum took this idea to heart when they ‘crowdsourced’ their recent exhibition titled Click.

pyramid_n

Illustration by Nina Simon (museumtwo.com)

Nina Simon writes extensively on this topic of museums and how they relate to Web 2.0 technologies and social participatory experiences. In her post titled Hierarchy of Social Participation, she created the above diagram that illustrates five potential levels of a museum’s engagement with visitors. These range from passive receptivity at the bottom (most museum experiences) to collective social engagement in the creation of the museum experience (few but a growing number of museums). You could say that these emergent museums are “under new management”… that of the visitor.

It is interesting to try to imagine a museum that has no authoritative voice, no scholarly enterprise at its core, and perhaps no content of its own. This kind of museum would simply provide the infrastructure and the interface to connect visitors in a creative and generative process that aggregates an ever-changing and collectively produced content. The process itself and the feeling of being connected to other people becomes the experience. One commenter on Nina’s site likened this highest level of creative participation to that of a rave party. The Brooklyn Museum is a rapidly emerging as a pioneer in this area of Museum 2.0 exploration. It is not surprising that they also have regular, late-night, public parties in their exhibition halls after the curators and collections managers go home.

Tim Ventimiglia

→ 4 CommentsCategories: audience · authorship · community · curator · emergent · experience · identity · network · personal · society · trends · web

Branding: The Museum’s Future

November 12, 2009 · 4 Comments

museumA Museum’s brand is a vital part to its future.  Today, when museums exist as multiple personalities—virtual, physical, and then in people’s memories—the brand of a museum acts as a necessary tool for the museum to assert and maintain these diverse personalities.  From the actual look of the logo to the acronym or shortened name—MoMA, The Met, WHITNEY, DIA, etc.—to the location, to the subject matter to the architecture, every aspect of a museum works to establish a brand identity for a museum.  Branding not only to defines and establish identity, but also acts as a mutli-tooled and multi-modal perpetuation of advertisement of that identity.

The development of design firms which design museum identities in entirety—from the exhibition to the logo to the letterhead—reveals how the branding process has changed from a graphic designer creating a logo to a large production team that works to create a full-packaged deal.  Though this format may be appealing—buy everything at once and in one place—I question such a formatting of identity.  When one firm works to develop every detail and feature of a museum, do we risk these places becoming sites of over-design?

And here is another question—how do you brand the Museum of Brands?

kmcaleer

→ 4 CommentsCategories: architecture · art · authorship · collections · design · economics · exhibition · form · iconic · identity · media · technology

Exploring the Black Sea

November 11, 2009 · 2 Comments

Shipwrecks

Virtual Shipreck Explorer (photo by University of Hull)

Have you ever wanted to explore shipwreck without slipping on your wetsuit? This soon could be a reality not so far away.

The Black Sea holds the potential for a new form of experimental museum. This museum will not be any museum that has ever been imagined due to the fact that this museum could be 7,238 ft below sea level. This museum would allow people to virtually navigate a submersible that could allow people to investigate the site, as well as building a showcase of objects that could give greater insight into the past. The reasons for this museum to be imaged at such a depth is due to the fact that as objects are brought to the surface the pressure, oxygen, and UV cause them to change colour and become fragile. The current count for shipwrecks in this area are in the double digits and for explorers this means solving questions to the diverse nature of this region, but at the same time, this means that this type of museum could take decades before being  realized and experienced.

Around The Black Sea region is an incredible enclave of various cultures, languages and traditions. It is this particular region for centuries that has made the Black Sea a crossroads for cultural movements and trade movements. The Black Sea is significantly different than any other ocean because of the harsh weather conditions that keeps the anoxic water (without oxygen) moving around at a depth closer to the surface creating a protective barrier for the shipwrecks. This preserves anything and everything that descends to that layer including wood, clay, the cargo, and potentially the crews of the ships. The shipwrecks are from the 13th to 15th century B.C. surrounding the Greek Empire which gives the significant of what these finding could mean, seeing that there are only a few manuscripts depicting this period but little insight as to what some objects were actually used for without speculation.

Currently, the majority of the findings are on exhibition at The National Museum of History in Bulgaria and at the Mystic Aquarium in Connecticut. The exhibitions at the Mystic Aquarium allow participants to dig for fossils and interact with animals on a more personal level.

Currently, virtual shipwreck exploration is becoming a reality through the Venus Project by the Dept of Computer Science at the University of Hull. The aim of this project is to digitally recreate Europe’s shipwrecks before they become eroded and therefore impossible to explore for real. As the project progresses, archaeologists and the public will be able to explore many more shipwrecks in this fashion. The participant interacts with a remote handset that enables the person to control the submarine. This form of application is perfect for the Black Sea due to the lack of decay that exists at these shipwrecks.

Stephen Kaye

→ 2 CommentsCategories: collections · design · exhibition · experience · history · natural history · science · technology · treasure

Why is it beneficial for a museum to have twitter or facebook?

November 11, 2009 · 4 Comments

Twitter has rapidly become one of the most widely used sources of infromation in the world. Just today I saw on the news that a company called Peek is going to start selling a device that looks like an iphone, just for twittering… its insane! In the corporate world maybe twitter is a good idea to get out ideas rapidly. For a person to tweet that they just tried a pair of jeans and noticed that she’s not the same size anymore… not so much. But we are here to talk about museums and twitter/facebook. Facebook is a global social networking website that is operated and privately owned by Facebook, Inc. Here is a list of the museums on Facebook.  An article in The Art Newspaper proclaims that “Facebook is more than a fad- and museums need to learn from it” and museums should embrace the idea that “everyone is a curator”. I am attaching a portion below.  Jim Richardson,  is the managing director of Newscatle-based Sumo, a design consultancy specializing in arts and culture. Richardson published on the 202 issue of May 2009 after it was published online on April of the same year.

“Social networks and blogs are the fastest growing online activities, according to a report published in March by research firm Nielsen Online. Almost 10% of all time spent on the internet is spent on these types of sites, which Nielsen describes as “member communities”, and they are visited by more than two-thirds of the world’s online users.

This has not gone unnoticed by museums and galleries, with many creating some kind of presence on sites such as Facebook, Twitter and Flickr. But because this has primarily been done as a marketing tool, institutions are missing a far greater opportunity. By treading gently into the second generation of web development and design, known as Web 2.0, museums risk achieving little, and are effectively paying mere lip service to online social engagement. If they were to make a proper commitment to the enterprise, they could transform their relationship with audiences, change people’s perceptions of them and vastly expand the reach of their collections.

The Nielsen research shows that a major factor in the success of social networks is that they allow people to select and share content. This has become a hobby, even considered by some to be a serious creative outlet, with web users spending time “curating” their online space. Museums are well placed to appeal to this new generation of “curators” because they offer rich and interesting content that can be virtually “cut-up” and stuck back together online in numerous different ways to reflect the individual tastes of each user. If remixing, reinterpreting and sharing interesting content is, as Nielsen suggests, the kind of engaging interaction that draws people to social networks, then museums should embrace the idea that “everyone is a curator”, both online and offline.

Most of the institutions that are adapting their own websites with those facets of the social networks that so many people find attractive are in the US. The Museum of Modern Art (MoMA) in New York relaunched its website in March. It now includes links to the museum’s online users on various social networking sites such as Facebook, Twitter and YouTube. Users can also create personal online accounts, which allow them to bookmark upcoming events, create online exhibitions and “collect” works of art via their mobile phone as they walk around the gallery and view them later on the website.

Victor Samra, digital media marketing manager at MoMA, says: “It’s not enough just to broadcast information now. Sharing and participating in discussions are becoming normal activities on the web, so I think people are coming to expect it. People want to engage with content they are really passionate about, and museums have a great opportunity to provide this for them. This helps to change the perception of the museum as a building with four closed walls to an organisation with personality and a human face.”

One potential obstacle to museums sharing content online is the issue of copyright and how to protect images if they are put on the internet. Legal implications aside, from a practical point of view this approach is becoming outdated. For example, the Art Museum of Estonia has gone against convention by actively encouraging visitors to photograph its collection; the MoMA website helps users to co-create content and share these creations with friends.

All museums want to create a dialogue with their audiences, and most museum staff are well aware that the internet can be a useful tool for doing this. But museums such as MoMA that have wholeheartedly embraced the new digital environment are becoming part of the conversation, rather then just pushing content or questions at visitors and then sitting back. Online activity such as MoMA’s requires investment, both in terms of web development costs and staff time, but if this is where people are and how they are communicating, then, one can argue, museums should be there too.

Curators pride themselves on using their collections to analyse issues, provoke reactions and ask difficult questions. But these questions are no longer just being debated over a coffee or in the galleries themselves; they are also being discussed online, whether it is on social network sites such as Facebook, online discussion forums or the many blogs, and the content prompting these responses is no longer restricted to the four walls it actually inhabits. This means museums and galleries need to expand the sites where they introduce, narrate and edit their programmes.”

I believe this is truly a great article. But I would still like to throw out there the idea that keeps floating around my head… Can this all just become a big blur? Can all of this access, and participation actually make the museum disappear? There is a lot going on right now with museums and the web, in fact there is an international conference for culture and heritage on-line: Museums and the Web 2010, which is an annual conference exploring the social, cultural, design, technological, economic, and organizational issues of culture, science and heritage on-line. So the future of the museum and its relation to these social networking technologies is still very unclear, especially with all the speed of change that is occurring in the world.

Clarisa Llaneza

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